Privacy policy

Cookies and analytics

This website uses no analytics or marketing cookies. We do not use Google Analytics, we do not profile visitors and we run no remarketing — which is why you will not see a cookie consent banner.

We use Google Search Console, which works solely through a verification meta tag and stores nothing on your device. It provides us only with aggregated, anonymous statistics about how the site performs in search results.

Contacting us by e-mail

The website contains no contact form. Contact takes place directly via the e-mail addresses and phone numbers listed in the “Contact” section.

If you send us a message, we process the data it contains (name, e-mail address, company name, content of your enquiry) solely in order to reply and to carry on the resulting business correspondence.

Legal basis and retention

We process correspondence data under Art. 6(1)(f) GDPR — our legitimate interest in answering enquiries and maintaining business relationships. Where a contract is concluded, the basis is Art. 6(1)(b) GDPR, and accounting records are retained for the period required by tax law.

Business correspondence is kept for as long as needed to handle the matter and for the limitation period of any related claims.

Recipients of data

Data may be shared only with providers supporting our operations, in particular our website hosting provider and e-mail provider. We do not sell personal data or share it with third parties for marketing purposes.

Your rights

In connection with the processing of your data, you have the right to:

• access your data and obtain a copy of it,
• rectify (correct) your data,
• erase your data,
• restrict processing,
• data portability,
• object to processing based on legitimate interest,
• lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw, Poland).

Server logs

Like any website, this site records technical access logs (IP address, date and time of the request, browser type). They serve solely to keep the site secure and working correctly; they are not used to identify visitors and are not combined with other data.

Changes to this policy

If you have any questions about data protection, write to nova@novaseafood.pl. Should the scope of the data we process change (for example if we add a contact form or analytics tools), we will update this document.